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Technical Support
Quick Resources
NEW: Integration Designer User Manual
The ultimate resource for every RTI integrator, the Integration Designer User Manual is a comprehensive guide for all aspects of creating and deploying systems using Integration Designer. Complete with hundreds of illustrative screenshots and Pro Tips in almost every topic, this guide should be your first point of reference for any question.


This collection of troubleshooting steps, programming tips, product information and manufacturer notes will be continually updated to help you find quick solutions to common issues. This is meant to be a quick reference guide. Please download associated technical bulletins for further explanation where available.
Programming and Installation
- Intercom Overview and Installation
- SURFiR Installation and Overview
- Zigbee® Installation
- Virtual Panel Instructions
- IR Control and Troubleshooting
- Programming IR and RF Macro on a Button
- RF (433MHz) Troubleshooting
- USB Communications Troubleshooting
- Wifi Setup and Troubleshooting