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RTI’s RTiQ Intelligent Remote Management Solution Dubbed Best of Show at CEDIA Expo 2018 by Residential Systems

RTI’s RTiQ Intelligent Remote Management Solution Dubbed Best of Show at CEDIA Expo 2018 by Residential Systems



SHAKOPEE, Minn. — Sept. 13, 2018 — RTI, a leading control and automation manufacturer for residential and commercial settings, today announced that its RTiQ cloud-based remote monitoring platform was honored with a Residential Systems 2018 Best of Show Award at CEDIA Expo 2018. Now available, the remote management solution makes it simple for dealers to monitor their clients’ AV installations, get real-time notifications of failures, and quickly resolve issues with the touch of a button.


“This prestigious award from Residential Systems speaks volumes to the value and functionality delivered by our RTiQ platform,” said Brett Stokke, Director of Marketing, RTI. “The response by our dealers has been amazing, as they see the benefits of lower operating costs and enhanced customer service. Since its release in July, we already have over 2,000 systems set up with RTiQ worldwide.”


RTiQ can be configured to monitor RTI control ecosystems and components controlled by an RTI XP control processor. Dealers can monitor the status of these devices via a dashboard from anywhere in the world and receive email and text notifications that alert them if a failure occurs. Once alerted, the dashboard helps them identify the cause of the issue and allows custom actions to be triggered to restore the failed system or component. Customizable actions include anything the control system is capable of, whether it’s rebooting devices, running macros, or sending commands.


Easily configured using RTI’s Integration Designer® programming software, RTiQ gives dealers the tools they need to deliver a better experience to their customers. System downtime is dramatically reduced since RTiQ eliminates the need for service calls to address simple issues such as locked-up components. Furthermore, with email and text alerts, these issues can often be resolved before the client is even aware of them.


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About RTI

Celebrating 25 years of innovation, RTI delivers the connected world to users' fingertips via advanced control and automation systems for residential and commercial applications. The company's award-winning solutions let users take complete control over their home or business with ease, bringing together entertainment, distributed A/V, lighting, climate, security, and more into one simple user interface. For dealers, RTI’s systems are backed by the company's renowned Integration Designer® programming software, which allows them to deliver a completely customized control experience and powerful third-party integration.


Guided by a passion for redefining the limits of engineering, the RTI portfolio of powerful, yet affordable, central processors, A/V distribution products, Apple® and Android™ apps, in-wall touchpanels, and beautiful handheld remotes deliver smart and reliable control in elegant form factors. Part of the RTI family of innovative control solutions, the Pro Control line of easy-to-program handheld remote controls, control processors, and ProPanel® app are engineered with RTI's advanced capabilities built-in and bring unprecedented value to professionally installed electronic systems. Together, RTI and Pro Control are setting the standard for enhanced, fully customizable control and automation solutions for every application.


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RTI Contact:


Brett Stokke

Director of Marketing

Tel: +1 (952) 253-3105


Media Contact:


Veronica Esbona


Tel: +1 (954) 629-3302



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Date 09/13/2018