Firmware

• Firmware
• Control Processors
• Touchpanels, Keypads
• Remotes
• A/V Distribution
• Accessories

Please consult the README.TXT in each ZIP file for instructions on completing the firmware update process. You can use the "Get Firmware Version" command on the Communications menu of Integration Designer to determine your current firmware version. Upon completion of the firmware update, you may need to reboot your remote/in-wall and reload your system file.

IMPORTANT NOTE: If you get the error message "Reset the device and try again"
- Close the firmware update wizard
- Unplug the USB cable
- Restart the firmware update wizard
- Follow the instructions in the firmware update program again, making sure to pause 10-15 seconds between each step.

ISR Remotes Update:  Jump to Links.

DSP Audio Matrices Updates: Posted 06/06/2025 Jump to Links. 

Control Processor Updates (including KX4 and KX3): Posted 02/19/2025, See notes below.

New Touchpanels:  Jump to Links.

UC-IVB-50 Update: Posted 3/5/2025 Jump to Link. 

T2i Update: Posted 12/18/24.

Control Processors

XP-8v Version 25.1.27 (ZIP, 24M) - (02/2025)

• Fixes problem where the processor might hang while receiving program updates from Integration Designer

• When updating an XP processor from version 24.12.10 to 25.1.27, we recommend restarting the processor before applying the firmware update. If you experience issues updating over the network, use a USB connection for this upgrade.

XP-8s Version 25.1.27 (ZIP, 12M) - (02/2025)

• Fixes problem where the processor might hang while receiving program updates from Integration Designer
• When updating an XP processor from version 24.12.10 to 25.1.27, we recommend restarting the processor before applying the firmware update. If you experience issues updating over the network, use a USB connection for this upgrade.

XP-6s Version 25.1.27 (ZIP, 21M) - (02/2025)

• Fixes problem where the processor might hang while receiving program updates from Integration Designer
• When updating an XP processor from version 24.12.10 to 25.1.27, we recommend restarting the processor before applying the firmware update. If you experience issues updating over the network, use a USB connection for this upgrade.

 XP-6 Version 25.1.27 (ZIP, 12M) - (02/2025)

• Fixes problem where the processor might hang while receiving program updates from Integration Designer
• When updating an XP processor from version 24.12.10 to 25.1.27, we recommend restarting the processor before applying the firmware update. If you experience issues updating over the network, use a USB connection for this upgrade.

XP-3 Version 25.1.27 (ZIP, 12M) - (02/2025)

• Fixes problem where the processor might hang while receiving program updates from Integration Designer
• When updating an XP processor from version 24.12.10 to 25.1.27, we recommend restarting the processor before applying the firmware update. If you experience issues updating over the network, use a USB connection for this upgrade.

VXP-82 Version 25.1.27 (ZIP, 12M) - (02/2025)

• Fixes problem where the processor might hang while receiving program updates from Integration Designer
• When updating an XP processor from version 24.12.10 to 25.1.27, we recommend restarting the processor before applying the firmware update. If you experience issues updating over the network, use a USB connection for this upgrade.

RP-4 Version 1.03 (ZIP, 107KB) - (02/2025)

• Fixed an issue with extended IR sustain when using RF
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes in this version.

ProLink.z Version 25.1.27 (ZIP, 11M) - (02/2025)

• Fixes problem where the processor might hang while receiving program updates from Integration Designer
• When updating an XP processor from version 24.12.10 to 25.1.27, we recommend restarting the processor before applying the firmware update. If you experience issues updating over the network, use a USB connection for this upgrade.
  

LEGACY PROCESSORS

XP-8 Version 3.16.0 (ZIP, 7.3M) - (1-2019)

• Update to allow weather driver 2.x to connect to the weather data server.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes included in this version.

MRP-64 Version 1.01 Build 11 (ZIP, 39k)

• Improves the accuracy of IR code output.
  NOTE: Upon completion of the firmware update, you will need to reload your system file into the MRP-64.

ZRP-6 Version 1.01 Build 26 (ZIP, 39k)

• Improves the accuracy of IR code output.
• NOTE: Upon completion of the firmware update, you will need to reload your system file into the ZRP-6.

RP-6 Version 1.01 Build 181 (ZIP, 9k)

• Fixes an issue that caused RS-232 communication using CM-232 modules to fail in some systems using more than one CM-232 with an RP-6.

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Touchpanels and Keypads

Intelligent Surface Touchpanels both use the same firmware for both sizes.  Please use the link before to download the current firmware.

IST-10 and IST-5 Version 24.10.17 (10/2024)

Must use Integration Designer 11.10.2 and update the IST Firmware and OS image for changes to take effect.

• Added support for setting static IP addresses from Integration Designer for both Wi-Fi and Ethernet configurations.
• Updated camera’s aspect ratio.
• Added Forget button when connected to an SSID.
• Enhanced ALS and proximity sensor logic.
• Fixed FW updates when the internet is not detected.

KA11 Version 24.02.14 - (2/2024)

• Add support for ID11.7
• Enable vertical scrolling
• Fix bug that could prevent loading a new ID11 file

KA8 Version 24.02.14 - (2/2024)

• Add support for ID11.7
• Enable vertical scrolling
• Fix bug that could prevent loading a new ID11 file

KX10 Version 22.3.31 (ZIP, 25M) - (3/2022)

• Add support for Integration Desginer 11
• Add support for switching multiple camera feeds on a single RTSP object
• Add additional fonts
• Change system variable handling so that only unique variables count against the per-page limit instead of every use of the same variable
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes included in this version.

KX10s Version 22.3.31 (ZIP, 25M) - (3/2022)

• Add support for Integration Desginer 11
• Add support for switching multiple camera feeds on a single RTSP object
• Add additional fonts
• Change system variable handling so that only unique variables count against the per-page limit instead of every use of the same variable
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes included in this version.

KX7 Version 22.3.31 (ZIP, 25M) - (3/2022)

• Add support for Integration Desginer 11
• Add support for switching multiple camera feeds on a single RTSP object
• Add additional fonts
• Change system variable handling so that only unique variables count against the per-page limit instead of every use of the same variable
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes included in this version.

KX7s Version 22.3.31 (ZIP, 21M) - (3/2022)

• Add support for Integration Desginer 11
• Add support for switching multiple camera feeds on a single RTSP object
• Add additional fonts
• Change system variable handling so that only unique variables count against the per-page limit instead of every use of the same variable
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes included in this version.

CX10 Version 22.3.31 (ZIP, 25M) - (3/2022)

• Add support for Integration Desginer 11
• Add support for switching multiple camera feeds on a single RTSP object
• Add additional fonts
• Change system variable handling so that only unique variables count against the per-page limit instead of every use of the same variable
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes included in this version.

CX7 Version 22.3.31 (ZIP, 25M) - (3/2022)

• Add support for Integration Desginer 11
• Add support for switching multiple camera feeds on a single RTSP object
• Add additional fonts
• Change system variable handling so that only unique variables count against the per-page limit instead of every use of the same variable
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes included in this version.

KX4 Version 25.1.27 (ZIP, 20M) - (2/2025)

NOTE: If updating firmware via USB, you must put the KX4 into FIRMWARE UPDATE MODE:

1. Plug in USB cable
2. Hold the volume down (middle) button
3. Reset the KX4 unit via the reset button
4. The KX4 will briefly show the USB symbol in the upper left of the screen
5. Open firmware .exe file and follow prompts

List of changes

• Fixes problem where the processor might hang while receiving program updates from Integration Designer
• When updating a KX4 from version 24.12.10 to 25.1.27, we recommend restarting the processor before applying the firmware update. If you experience issues updating over the network, use a USB connection for this upgrade.

KX3 Version 25.1.27 (ZIP, 20M) - (2/2025)

NOTE: If updating firmware via USB, you must put the KX3 into FIRMWARE UPDATE MODE:

1. Plug in USB cable
2. Hold the volume down (middle) button
3. Reset the KX3 unit via the reset button
4. The KX3 will briefly show the USB symbol in the upper left of the screen
5. Open firmware .exe file and follow prompts

List of Changes

• Fixes problem where the processor might hang while receiving program updates from Integration Designer
• When updating a KX3 from version 24.12.10 to 25.1.27, we recommend restarting the processor before applying the firmware update. If you experience issues updating over the network, use a USB connection for this upgrade.

KX2 Version 22.09.027 (ZIP, 166K) - (9/2023)

• Update support for SPI Flash.

KX1 Version 1.20 (ZIP, 159K) - (11/2017)

• Fixed issue with Idle Mode Screen Saver and Blank Display times greater than 60 seconds were not honored properly.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes included in this version.
• NOTE: Click here for additional procedures and information on failed firmware updates.

RK1+ Version 1.02 (ZIP, 30K) - (12/2015)

• Fixed button reversed state issues.
  NOTE: Upon completion of the firmware update, you will need to reload your system file into the RK1+.

RKM-1+ Version 23.06.21 (ZIP, 57K) - (8/2023) 

• Added Support for Multiple Hardware Revisions.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes included in this version.
• NOTE: Upon completion of the firmware update, you will need to reload your system file into the RKM-1+.

LEGACY WIRED INTERFACES

K4 Version 2.4 (ZIP, 13.1M)

• Fix for weather radar images not updating.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes included in this version.
• NOTE: Any programs containing MJPEG viewer windows that specify a port number explicitly will have to be changed to work with this version. (see the attached readme file for more information.)
  If you get this error: "RESET THE DEVICE AND TRY AGAIN" please read the note at the beginning of this section.

RK3 Version 2.4 (ZIP, 8.3M)

• Fix for weather radar images not updating.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes included in this version.
• NOTE: Any programs containing MJPEG viewer windows that specify a port number explicitly will have to be changed to work with this version. (see the attached readme file for more information.)
  If you get this error: "RESET THE DEVICE AND TRY AGAIN" please read the note at the beginning of this section.

RK3-V Version 1.4 (ZIP, 12.5M)

• Fix for weather radar images not updating.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes included in this version.
• NOTE: Any programs containing MJPEG viewer windows that specify a port number explicitly will have to be changed to work with this version. (see the attached readme file for more information.)
  If you get this error: "RESET THE DEVICE AND TRY AGAIN" please read the note at the beginning of this section.

RK2 Version 2.01 (ZIP, 41K)

• Fixes a bug sending IR trigger codes that was introduced in version 2.0.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of issues fixed by this firmware.
  NOTE: Upon completion of the firmware update, you will need to reload your system file into the RK2.

RK1 Version 2.01 (ZIP, 23K)

• Fixes a bug sending IR trigger codes that was introduced in version 2.0
• Fixes a bug with remotely triggered page changes.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of issues fixed by this firmware.
  NOTE: Upon completion of the firmware update, you will need to reload your system file into the RK1.

RKM-1 Version 2.02 (ZIP, 22K)

• Fixes issue where the RKM-1, when in two-way mode, will respond to a source change even when zone is off.
• This firmware update fixes a bug sending IR trigger codes that was introduced in version 2.0.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of issues fixed by this firmware.
  NOTE: Upon completion of the firmware update, you will need to reload your system file into the RKM-1.

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Remotes

ISR-2 and ISR-4 Version 25.06.20 (Zip, 54M) - (6/2025)

Must use Integration Designer 11.11 or higher to program the ISR-2 and ISR-4.

• Added WiFi RSSI to control panel. (Refer to the ISR-2 manual or ISR-4 manual for acceptable RSSI ranges)
• Added "Page Mode" support for viewports
• Added support for button "line" attributes (width, color)
• Added Arabic fonts
• Updated system sounds to be played via macros
• Updated support for large sounds and images
• Fixed Page Link > Previous not being added to history
• Fixed Allow Images setting for lists
• Fixed standalone IR
• Fixed dynamic images becoming blurry over time as they changed
• Fixed text animations - now stop after 3 cycles
• Fixed thumb size to no longer scale with slider
• Fixed macros that set local flags

T4x Version 22.3.31 (ZIP, 15M) - (3/2022)

• Add support for Integration Desginer 11
• Add support for switching multiple camera feeds on a single RTSP object
• Add additional fonts
• Change system variable handling so that only unique variables count against the per-page limit instead of every use of the same variable
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes included in this version.

T3x Version 22.3.31 (ZIP, 15M) -  (3/2022)

• Add support for Integration Desginer 11
• Add support for switching multiple camera feeds on a single RTSP object
• Add additional fonts
• Change system variable handling so that only unique variables count against the per-page limit instead of every use of the same variable
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes included in this version.

T2x Version 22.3.31 (ZIP, 14M) - (3/2022)

• Add support for Integration Desginer 11
• Add support for switching multiple camera feeds on a single RTSP object
• Add additional fonts
• Change system variable handling so that only unique variables count against the per-page limit instead of every use of the same variable
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes included in this version.

T2i Version 24.11.22 (ZIP, 336K) - (12/2024)

• Note: The issues in this release only affect specific hardware versions of the T2i. If you are not experiencing these issues, you do not need to upgrade.

  1. Fixed bug where the charge indicator may light up purple instead of red when placed in the charger.

  2. Fixed bug where 433 MHz RF may intermittently stop working.

T1-B+ Version 1.14 (ZIP, 30k) - (1/2019)

• Fix for skipping of command trigger codes sent to processor
• Fix for ZigBee sustain running on too long
• Reduced sleep current (improved battery life)
• Please refer to the readme file (attached to firmware update .zip file) for instructions and a complete list of issues fixed by this firmware.

U3 Version 21.11.010 (ZIP, 216k) - (11/2021)

• Fix a sustain timeout issue when adjusting parameters that affect the variables being displayed on the current source page.
• New firmware version format based on date.
• Please refer to the readme file (attached to firmware update .zip file) for instructions and a complete list of issues fixed by this firmware.

Pro24.z 1.5.1 (ZIP, 7.2M) - (7/2015)

• Miscellaneous bug fixes and performance improvements.

LEGACY WIRELESS INTERFACES

T4 Version 2.4 (ZIP, 13.8M)

• Fix for weather radar images not updating.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes in this version.
  NOTE: Any programs containing MJPEG viewer windows that specify a port number explicitly will have to be changed to work with this version. (see the attached readme file for more information.)
  If you get this error: "RESET THE DEVICE AND TRY AGAIN" please read the note at the beginning of this section.

T3-V+ Version 1.6 (ZIP, 12.0M) - (11-2014)

• Bug fixes in version 1.6
• Fixes potential lockup issues.
• Bug fixes in version 1.5
• Fixes potential problem on T3-V+ where the unit can possibly lose Zigbee control.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes in this version.
  If you get this error: "RESET THE DEVICE AND TRY AGAIN" please read the note at the beginning of this section.

T3-V Version 2.4 (ZIP, 14.2M)

• Fix for weather radar images not updating.
• Minimizes double hits of commands when using 433MHz RF
• Improves two-way feedback when using WiFi.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes in this version.
  NOTE: Any programs containing MJPEG viewer windows that specify a port number explicitly will have to be changed to work with this version. (see the attached readme file for more information.)
  If you get this error: "RESET THE DEVICE AND TRY AGAIN" please read the note at the beginning of this section.

T2-C+ Version 1.4 (ZIP, 6.6M)

• Fix for RM433 cable length issue.
• Fix for crash when multiple system variables are attached to an item list.
• Fix for remote wakes up every 20 seconds.
• Fix for crash when using standalone macros.
• Fix for lock-up when using standalone macros.
• Fix for memory leak lock-up when using standalone macros.
• Fix for 433RF stops working.
• Fix for dialog box that appears when remote crashes.
• Fix for double scrolling when two system variables are attached to an item list.
• Gamma control allows OLED screen color to be adjusted.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes in this version.
  If you get this error: "RESET THE DEVICE AND TRY AGAIN" please read the note at the beginning of this section.

T2-Cs+ Version 1.4 (ZIP, 6.5M)

• Ver 1.4 Fixes potential problem on T2Cs+ where the unit can possibly lose Zigbee control
• Ver. 1.3 adds support for new touchscreen (5-2013).
• Fix for crash when multiple system variables are attached to an item list.
• Fix for remote wakes up every 20 seconds.
• Fix for crash when using standalone macros.
• Fix for lock-up when using standalone macros.
• Fix for memory leak lock-up when using standalone macros.
• Fix for 433RF stops working.
• Fix for dialog box that appears when remote crashes.
• Fix for double scrolling when two system variables are attached to an item list.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes in this version.
  If you get this error: "RESET THE DEVICE AND TRY AGAIN" please read the note at the beginning of this section.

T2-C Version 2.4 (ZIP, 9.3M)

• Minimizes double hits of commands when using 433MHz RF.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of changes in this version.
  If you get this error: "RESET THE DEVICE AND TRY AGAIN" please read the note at the beginning of this section.

T3 Version 1.6 (ZIP, 10.7M)

• Adds support for scrolling lists
• Fixes lockup issues.
• Please refer to the readme file (attached to firmware update .zip file) for a complete list of issues fixed by this firmware.

M2 Version 1.04 (ZIP, 22K)

• Version 1.04 corrects a problem using the "Receive From Device" or "System Recovery Wizard" commands in Integration Designer that prevented the ability to upload the programming from the M2.
• Please refer to the readme file (attached to firmware update .zip file) for instructions and a complete list of issues fixed by this firmware.
  NOTE: Upon completion of the firmware update, you will need to reload your system file into the M2.

T2-B Version 1.01 Build 128 (ZIP, 26k)

• Improves the sensitivity of the touch screen.
• Improves the responsiveness of the up/down toggle control.

T2+ Version 1.02 Build 155 (ZIP, 26k)

• This firmware update fixes a rare problem with the backlight not illuminating on some T2+ units. NOTE: You do not need to upgrade your firmware if you are not experiencing this problem.

T1 Version 1.03 Build 133 (ZIP, 9k)

• Fixed problem where backlight would stay on too long on some RoHS-
  compliant T1 units.
• Also includes support for RF transmission to AMX/Crestron equipment.

U1 Version 1.01 Build 512 (ZIP, 8k)

• This firmware update fixes a problem that causes some PCs to not recognize the U1 when the USB cable is connected. You do not need to upgrade your firmware if you are not experiencing this problem.

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A/V Distribution

New DSP Matrix Amplifiers

AD-46-100 - 20250425 (ZIP,  700K) 

Important: Read README.TXT file and follow all instructions during the update process.

This firmware adds the following features:

• Added Backup of all settings to a file.
• Added Restore all settings from a backup file.
• Changing zone or group volume while a zone is muted now unmutes the zone or group
• Added remove all zones from group command.

This firmware fixes the following issues:

• If the Group Name contains special characters that exceed the maximum allowed length, the group functionality may be affected.
• EQ Presets not working via the driver.
• Group name setting issue: Modify the name of an existing group and delete the group name until there are no characters. After the modification, the group same name error dialog box is displayed.
• User setting issue: Edit the created user. During the editing process, click the user add button, and all user information will be deleted.
• LED display issue: When Amp was powered on by the button after standby, there was a chance that the red and yellow lights would blink alternately for 5s, and then the green light would blink again.

AD-810-100 - 20250425 (ZIP,  700K) 

Important: Read README.TXT file and follow all instructions during the update process.

This firmware adds the following features:

• Added Backup of all settings to a file.
• Added Restore all settings from a backup file.
• Changing zone or group volume while a zone is muted now unmutes the zone or group
• Added remove all zones from group command.

This firmware fixes the following issues:

• If the Group Name contains special characters that exceed the maximum allowed length, the group functionality may be affected.
• EQ Presets not working via the driver.
• Group name setting issue: Modify the name of an existing group and delete the group name until there are no characters. After the modification, the group same name error dialog box is displayed.
• User setting issue: Edit the created user. During the editing process, click the user add button, and all user information will be deleted.
• LED display issue: When Amp was powered on by the button after standby, there was a chance that the red and yellow lights would blink alternately for 5s, and then the green light would blink again.

AD-1616 - 20250425 (ZIP,  700K)

Important: Read README.TXT file and follow all instructions during the update process.

This firmware adds the following features:

• Added Backup of all settings to a file.
• Added Restore all settings from a backup file.
• Changing zone or group volume while a zone is muted now unmutes the zone or group
• Added remove all zones from group command.

This firmware fixes the following issues:

• If the Group Name contains special characters that exceed the maximum allowed length, the group functionality may be affected.
• EQ Presets not working via the driver.
• Group name setting issue: Modify the name of an existing group and delete the group name until there are no characters. After the modification, the group same name error dialog box is displayed.
• User setting issue: Edit the created user. During the editing process, click the user add button, and all user information will be deleted.
• LED display issue: When Amp was powered on by the button after standby, there was a chance that the red and yellow lights would blink alternately for 5s, and then the green light would blink again.

VIP-UHD-CTRL

IMPORTANT: A hardware update to the VIP-UHD-CTRL requires a different FW depending on the serial number of the unit.

Version 2.1 - If VIP-UHD-CTRL serial number is 916-XX5XXXX or higher you do not need to update the FW. Version 2.1  ships on the VIP-UHD-CTRL with a serial number 916-XX5XXXX or higher.

Version 2.03 (ZIP, 6M)

IF VIP-UHD-CTRL serial number is 916-XX4XXXX or lower use version 2.03. DO NOT USE version 2.03 if the VIP-UHD-CTRL serial number is 916-XX5XXXX or higher.

This firmware fixes the following issues:

• Ability to modify HDCP Mode.

  a.      Bypass: Follows the source encryption

           i.      Eg. If source is unencrypted output will also be unencrypted.

  b.      Force 2.2: Forces output to always encrypt with HDCP 2.2. Regardless of input encryption.

  c.      Force 1.4: Forces output to always encrypt with HDCP 1.4. Regardless of input encryption.

• Ability to change polling frequency for large systems (75+ TX or RX) to improve stability.

                Note: VIP-UHD-TX and VIP-UHD-RX MUST be on version 2.3.

VIP-UHD-TX-RX Version 2.3 (ZIP, 18M)

This firmware fixes the following issues:

• Ability to change polling frequency for large systems (75+ TX or RX) to improve stability.

                Note: VIP-UHD-CTRL MUST be on version 2.03 if serial number is 916-XX4XXXX or lower (see above).

VX44-18G-Kit - and - VX88-18G

MCU FW v1.4.0a

1. To solve bug that can't redirect when changing from static IP to DHCP mode and empty default gateway, increase popup lasting time when redirect.
2. To solve bug that mDNS Name shows empty in the API feedback after MCU firmware update.

GUI FW v1.3.0a (MEDIATEK) or v2.3.0a (Ralink)

1. To solve bug that can't redirect when changing from static IP to DHCP mode and empty default gateway, increase popup lasting time when redirect.
2. To solve bug that mDNS Name shows empty in the API feedback after MCU firmware update.
3. To solve GUI resize to a certain scale makes “Update Firmware” becomes dislocated.

Miravue VIP-1 Version 1.5.0 (ZIP, 104M) - (5/2019)

This firmware update (1.5.0) fixes the following issues:

• Fix for the VIP-1 expansion drivers do not function with Sony Blu-ray infrared devices.
• Fix for IP Cameras: Entering an invalid RTP or RTSP URL for any IP camera would cause the OSD to hang-up, after connecting to the stream.
• Fix for repeated fast-forward, rewind, play/pause commands on DVRs sources result in audio drops.

The previous firmware update (1.4.0) fixes the following issues:

• Under certain conditions, the VIP-1 may become unresponsive. Possible symptoms include:

• Unit won't boot up
• Stuck on home screen
• Video frozen
• Displays a black screen

• Loss of Audio

• This issue is specific to source devices outputting audio in the Dolby Digital® 5.1 format. Under certain scenarios, when using devices with this setting, an audio drop-out may occur. The loss may occur when changing channels or using the pause/play function on DVRs.
• This has been observed with, but not limited to, the following devices:
• DirecTV® DVR and non-DVR satellite boxes
• Dish Network® satellite boxes
• Cable TV receivers from Cox® and Xfinity®
• TiVo® DVRs
• This audio drop-out does not affect devices such as Fire TV, Apple TV, and Blu-ray disc players.
• Please follow the instructions in Updating.pdf to update your VIP-1 to this release.

AD-16x Version 20.12.08 (ZIP, 103 KB) - (4/2021)

• This version allows UPnP to be disabled, to prevent the unit from dropping off the network when heavy multicast traffic is present.
• Note: In this mode, the driver will need to be configured to use the AD-16x's IP address instead of its MAC address.

AD-8x Version 20.12.08 (ZIP, 99KB) - (4/2021)

This update applies to AD-8x matrix amplifiers manufactured after 2015. If the product serial number’s 6th digit is a four (4) or higher (eg. 745-xx4xxxx) apply this update. If your unit has a one (1), two (2), or three (3) in the 6th digit please contact tech support.

• This version allows UPnP to be disabled, to prevent the unit from dropping off the network when heavy multicast traffic is present.
• Note: In this mode, the driver will need to be configured to use the AD-8x's IP address instead of its MAC address.

AD-4x Version 20.12.08 (ZIP, 99KB) - (4/2021)

This update applies to AD-4x matrix amplifiers manufactured after 2015. If the product serial number’s 6th digit is a three (3) or higher (eg. 740-xx3xxxx) apply this update. If your unit has a one (1), two (2) in the 6th digit please contact tech support.

• This version allows UPnP to be disabled, to prevent the unit from dropping off the network when heavy multicast traffic is present.
• Note: In this mode, the driver will need to be configured to use the AD-4x's IP address instead of its MAC address.

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Intelligent Meetings

UC-IVB-50 Version 1.3.69 (ZIP, 82 MB) - (3/2025)

• Adjust the partitioning by changing most of the configuration partitions to read-only to reduce the frequency of write operations to the flash memory, which will help improve long-term usage.
• Added audio output for the HDMI out, which can be configured in the Web GUI. Please note that this feature is only supported on newly shipped units. For existing devices, even if the firmware is upgraded, the Web GUI will not have a configuration item to enable this feature. This firmware is applicable to all UC-IVB-50 units. 
• Fixed the issue when on power on, after connecting HDMI in and HDMI out, it may cause a black screen and flashing LED indicator.

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Accessories

ESC-2+ Version 20.10.07 (ZIP, 96k) - (12/2020)

• This version allows UPnP to be disabled, to prevent the unit from dropping off the network when heavy multicast traffic is present.
• Note: the XP processor will need to use the ESC-2+'s IP address instead of its MAC address, requiring a one-time XP system update.

PCM-4 Version 1.011.024 (ZIP, 97k) - (11/2021)

• This firmware update fixes a buffer overflow condition that resulted in a lockup.
• Adds ability to report firmware version over the network.

PCM-8 Version 1.01 (ZIP, 18k)

• This firmware update fixes an issue with certain IR codes not being delivered correctly.

ZW-9 Firmware Version 1.1.1 (ZIP, 419k)- (7/2018)

• Addressed issue with the transmission of unnecessary random TCP packets.

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