The Saentispark Spa in St. Gallen, Switzerland, combines an award-winning four-star hotel with a variety of restaurants, a shopping center, water park, and saunas. In addition, the property features a three-story leisure center known as Fair Play, where visitors can enjoy bowling, billiards, snooker, mini golf, and squash; get in a workout at the gym; play anything from badminton to soccer in the sports hall; or grab a bite to eat in the Fair Play Lounge.

No matter the activity or area in Fair Play, Saentispark relies on lighting, music, and video to create the right atmosphere for guests. However, until recently, controlling this technology throughout the leisure center was a time-intensive process. Every morning a maintenance employee would have to spend 15 to 20 minutes going through the center floor by floor, turning on the lights and displays and setting the background music. In the evening they would have to perform the same operation in reverse. In addition, Disco Bowling - which features its own lighting and music scheme - is held on certain nights of the week. On those nights, the maintenance employee would have to be on hand to help center staff perform the complicated process of adjusting the lighting and AV systems.

In order to save time and free up the maintenance crew to get on with their own duties, Saentispark wanted to make operation of Fair Play's lighting and AV systems simple enough for staff to take over with little or no training. This required a control system that would provide them with one-touch commands to power up and down components and set lighting and AV scenes for the entire center, in addition to providing separate scene control for each area and individual control over AV components. To meet their requirements, Saentispark turned to Arbon-based integrator Aerne Solutions.